Overview
This practical course focuses on English communication in the workplace, including speaking, listening, and writing for professional settings. It includes role-play, scenario-based practice, and workplace-specific vocabulary.
Aims and Objectives
To help learners develop practical English skills that enable effective communication and integration in Irish and international workplaces.
Course Content
Workplace vocabulary and expressions
Effective telephone and email communication
Understanding instructions and workplace documents
Participating in meetings and discussions
Handling customer and colleague interactions
Cultural awareness and workplace etiquette
Learning Outcomes
On completion of this course, learners will be able to:
- Communicate confidently in workplace situations
- Understand and respond to instructions effectively
- Write and speak using professional English
- Demonstrate awareness of workplace communication norms
